Introduction
General Information
That is happening on our website
By visiting our website, we process personal data about you.
To protect this data as best as possible against unauthorized access by third parties, we use SSL and TLS encryption. You can recognize this encrypted connection by the fact that a https:// or a padlock symbol is displayed in the address bar of your browser.
Below you will learn which data is collected when you visit our website, for what purpose this is done, and on what legal basis.
3.1 Data Collection When Accessing the Website
By accessing the website, information is automatically stored in so-called server log files. This includes the following information:
• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address
This data is temporarily needed to be able to display our website permanently and without problems. In particular, this data serves the following purposes:
• Security of the website
• Stability of the website
• Troubleshooting on the website
• Establishing a connection to the website
• Displaying the website
The processing of this data is carried out in accordance with Article 6 paragraph 1 letter f of the GDPR and is based on our legitimate interest in processing this data, especially in the interest of the functionality of the website and its security.
This data will be stored pseudonymously whenever possible and deleted once the respective purpose has been achieved.
As far as the server log files allow the identification of the affected person, the data will be stored for a maximum period of 14 days. An exception exists if a security-related event occurs. In this case, the server log files will be stored until the security-related event has been resolved and conclusively clarified.
Moreover, no merging with other data takes place.
3.2 Cookies
3.2.1 General
This website uses so-called cookies. These are data records, information that is stored in the browser of your end device and is related to our website.
By setting cookies, the navigation of the website can be made easier, particularly for visitors.
In our cookie consent tool, you will find all information about the cookies that we use on our website (if applicable, after your consent).
3.2.2 Declining Cookies
You can manage all cookies that are not technically necessary directly through our cookie consent tool.
Setting cookies can be prevented by adjusting your browser settings.
Here are the relevant links to frequently used browsers:
Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge: https://support.microsoft.com/en-us/help/4468244/windows-10-delete-cookies
Safari: https://support.apple.com/en-us/HT201265 and https://support.apple.com/en-us/HT201265. If you use another browser, it is advisable to enter the name of your browser and 'Delete and manage cookies' into a search engine and follow the official link to your browser.
Alternatively, you can also manage your cookie settings at www.aboutads.info/choices/ or www.youronlinechoices.com.
However, we must inform you that a comprehensive blocking/deletion of cookies may lead to limitations in the use of the website.
3.2.3 Technically Necessary Cookies
We use technically necessary cookies on this website so that our website functions correctly and in accordance with applicable laws. They help make the website user-friendly. Some features of our website cannot be displayed without the use of cookies.
The legal basis for this, depending on the case, is Article 6 paragraph 1 letter b, c and/or f of the GDPR.
3.2.4 Technically Non-Necessary Cookies
We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyze the browsing behavior of the website visitor or to offer features of the website that are, however, not technically strictly necessary.
The legal basis for this is your consent in accordance with Article 6 paragraph 1 letter a of the GDPR.
Technically non-necessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool.
3.3 Data Processing through User Input
3.3.1 Own Data Collection
We offer the following service on our website: process optimization & consulting.
For this, we collect the following data:
Name
Email address
Phone number
The legal basis for this data processing is Article 6 paragraph 1 letter b of the GDPR.
The data will be deleted as soon as the respective purpose ceases and it is possible according to the legal requirements.
3.3.2 Contacting
a) Email
If you contact us via email, we process your email address and possibly other data included in the email. These will be stored on the mail server and partly on the respective end devices. Depending on the concern, the legal basis for this is regularly Article 6 paragraph 1 letter f of the GDPR or Article 6 paragraph 1 letter b of the GDPR. The data will be deleted as soon as the respective purpose ceases and it is possible according to the legal requirements.
b) Contact Form
We offer a contact form. This is used for contacting our company.
In this form, we typically process your first and last name, your phone number, your email address, a postal address, and the content of the message. The data will be stored on our web server and internally forwarded to the respective responsible email addresses.
The legal basis for data processing is Article 6 paragraph 1 letter f of the GDPR, as we have a legitimate interest in answering your inquiry and providing an uncomplicated way to contact us. If the contact aims to conclude a contract, the additional legal basis for processing is Article 6 paragraph 1 letter b of the GDPR.
We will delete this data no later than 3 months after receipt, unless it is needed for an existing contract relationship.
We integrate the contact form from
Framer
Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands
on our website.
c) Appointment Scheduling Tool
Cal.com
To schedule an appointment with us, we integrate the functions of cal.com. This service is offered by cal.com Inc., 5220 Cabrito Dr, Lay Vegas, Nevada, 89103, USA.
For the purpose of appointment booking, personal data, in particular name, company name, postal address, phone number, and email address as well as, if applicable, financial qualification and billing data such as name and address of the invoice and credit card number and the desired appointment, are requested and entered in the designated mask. The data entered will be used for the planning, execution, and if necessary, for the follow-up of the appointment.
The legal basis for the use of cal.com is Article 6 paragraph 1 letter f of the GDPR, as we have a legitimate interest in engaging in direct exchange with clients, potential clients, and other interested parties and processing inquiries immediately and as quickly as possible.
The data will be stored until the affected person requests deletion, revokes the consent to storage, or the purpose for storage ceases. Mandatory legal provisions on retention periods remain unaffected.
In the context of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply.
Further information:
3.4 Cookie Consent Tool
3.4.1 Usercentrics
To ensure that only the cookies for which there is a legal basis are set on our website, we use the consent management tool of Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany.
This service is used to obtain and document the consent of the website visitor for the storage of certain cookies in their browser or the use of certain technologies in compliance with data protection regulations.
When visiting this website, the consent given by the website visitor or the revocation of consent is stored as a Usercentrics cookie in the browser of the website visitor. For this purpose, a connection to the servers of Usercentrics is established.
The legal basis is Article 6 paragraph 1 letter c of the GDPR. Usercentrics is used to obtain the legally required consent for the use of cookies.
As far as the consent management tool of Usercentrics is integrated on the website via a third party, data transfer (e.g., of the IP address) to the third party is possible.
The data collected will be stored until the website visitor requests deletion or Usercentrics deletes it themselves or the purpose for storing the data ceases. The mandatory legal retention periods remain unaffected.
3.5 Analysis and Tracking Tools
3.5.1 Google Analytics
We use Google Analytics on this website. Google Analytics is a web analysis service. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies to recognize the user and thus analyze the usage behavior. These cookies are only set with consent. The consent can be revoked at any time and managed in our cookie consent tool.
The legal basis for processing is Article 6 paragraph 1 letter a of the GDPR and § 25 paragraph 1 of the TDDDG.
The information collected here is usually transmitted to a Google server in the USA and stored there. On July 10, 2023, the European Commission adopted an adequacy decision for the USA. Google LLC is certified under the EU-U.S. Privacy Framework. However, since Google servers are stationed worldwide and data transfer to third countries (e.g., Singapore) cannot be ruled out, the standard contractual clauses (SCC) of the EU Commission apply.
By using Google Analytics, IP anonymization applies. The respective user's IP address is shortened within member states of the EU (or the European Economic Area) on servers within the EU, so that a trace back to a natural person is no longer possible. Furthermore, Google commits itself to appropriate data protection through the Google Ads data processing terms and provides an evaluation of website usage and website activity and delivers the associated services. The Google Ads data processing terms apply to companies that are subject to the EU General Data Protection Regulation (GDPR) of the European Economic Area (EEA), the California Consumer Privacy Act (CCPA), or similar regulations.
Using an additional browser plugin can prevent the collected information (such as the IP address) from being sent to Google and used by Google. The plugin and more information can be found at https://tools.google.com/dlpage/gaoptout?hl=en.
Otherwise, the storage duration depends on the type of data processed. Each customer can choose how long Google Analytics stores data before it is automatically deleted. The maximum lifespan of a Google Analytics cookie is two years.
Further information about data usage by Google can also be found at https://support.google.com/analytics/answer/6004245?hl=en. For any further inquiries, you can also contact support-deutschland@google.com directly.
3.5.2 Google Conversion Tracking
This website uses Google Conversion Tracking. Google Conversion Tracking is a web analysis service. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Conversion Tracking sets cookies for identification. We learn the user numbers and which actions have been performed on the website by the website visitors.
The legal basis for processing is Article 6 paragraph 1 letter a of the GDPR and § 25 paragraph 1 of the TDDDG. The consent can be revoked at any time.
The data will be deleted as soon as they are no longer needed for processing purposes.
Further details:
https://policies.google.com/privacy?hl=en.
3.5.3 Google Tag Manager
On this website, we use Google Tag Manager. Google Tag Manager is a web analysis service. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The Google Tag Manager does not store cookies and does not analyze on its own. It only serves to manage the tools integrated via it. However, the IP address of the website visitor is recorded, which can be transmitted to Google's parent company in the USA.
The legal basis for processing is Article 6 paragraph 1 letter f of the GDPR. We have a legitimate interest in easily integrating and managing various tools on our website.
Further details:
https://policies.google.com/privacy?hl=en.
3.5.4 Framer Analytics
We use the functionalities of Framer Analytics on this website. This service is provided by Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands. Framer Analytics provides specific functions for monitoring user interactions with website prototypes. It allows tracking user actions such as clicks and page views, visualizes user paths through the prototype, and measures the duration of stay on different pages. This data helps identify bottlenecks in user navigation and optimizes the user experience. Framer Analytics does not collect personal data and does not use cookies to track user activities.
The processing of the data is based on Article 6 paragraph 1 letter f of the GDPR. Our legitimate interest is to continuously improve our website through analysis.
Further information:
3.6 Social Media Profile
Besides our website, we are also present on social networks with our company. In doing so, we want to present our company and provide the opportunity to get in touch with us. We also use the opportunity to run advertisements and job postings on social media. Below, we inform you about which data we and the respective social network process when visiting and interacting with our profile.3.6.1 LinkedIn We maintain a LinkedIn profile on https://www.linkedin.com/.
This social network is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
a) Interaction with our company profile
When visiting our LinkedIn profile and interacting with us through it, we process personal data. On the one hand, the publicly available data on the profile. On the other hand, also the personal data included in posts, comments, or direct messages to us. Through interactions such as liking or sharing, we can see the user profile with the public information. The legal basis for this processing is Article 6 paragraph 1 letter f of the GDPR. It is in our legitimate interest to provide relevant and interesting content and to enable the use and functionality of our LinkedIn profile. If an inquiry relates to the fulfillment of a contract or is necessary for the execution of pre-contractual measures, our processing is based on Article 6 paragraph 1 letter b of the GDPR.
b) Page Insights
LinkedIn provides us with summarized statistics and insights (so-called Page Insights) that inform us about how people interact with our company page. We receive information about the number of profiles that view, comment on, or otherwise interact with our posts, as well as aggregated demographic and other information that help us understand the interaction with our page or our LinkedIn profile. Page Insights provided to us by LinkedIn consists of aggregated data, whereby LinkedIn does not provide us with any personal data of members regarding Page Insights. We also have no way to link the Page Insights with individual members. When running advertisements, LinkedIn transmits to us information about the types of people who see our ads and about the success of our ads. Personal data is only shared with us if that person has consented to such processing. LinkedIn also provides us with information that allows us to track which of our ads led to a purchase or action being taken. The processing of this data serves to analyze our reach and adapt our content and advertisements to user interests. Based on the evaluations of this data, we can recognize how our content, profile, and advertising are consumed. This enables us to create targeted content and place advertising in order to better market our company and our services. The processing is based on our legitimate interest under Article 6 paragraph 1 sentence 1 letter f of the GDPR. When processing personal data in the context of so-called Page Insights, the processing takes place in joint responsibility with LinkedIn according to Article 26 paragraph 1 of the GDPR.
For this purpose, we have made an appropriate agreement with LinkedIn, which can be viewed here (https://legal.linkedin.com/pages-joint-controller-addendum). The contact details of LinkedIn are as follows:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
For LinkedIn, you can contact the data protection officer at the following link:https://www.linkedin.com/help/linkedin/ask/TSO-DPO.
3.6.2 Processing by LinkedIn
In connection with your visit to our company profile, LinkedIn may also process personal data beyond that. In this case, the processing is carried out solely by LinkedIn and without our knowledge.
Further information from LinkedIn can be found at:
https://www.linkedin.com/legal/privacy-policy.
3.6.3 LinkedIn Ads
We also integrate the functions of LinkedIn Ads on our website. With the help of LinkedIn Ads, we can easily create effective advertisements that can be perceived by a large audience on LinkedIn. LinkedIn collects personal data through cookies for this purpose. This evaluates the behavior of the users and analyzes the effectiveness of advertising measures to adjust future campaigns to user orientation.
These cookies are only set with consent. The consent can be revoked at any time. The legal basis for this is Article 6 paragraph 1 letter a of the GDPR. The legal basis for processing the data through LinkedIn Ads is Article 6 paragraph 1 letter f of the GDPR. We have a legitimate interest in expanding and optimizing our advertising presence on the LinkedIn platform.
3.7 Instagram
We maintain an Instagram profile. This social media platform is offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
3.7.1 Interaction with Our Company Profile
When visiting our Instagram profile and interacting with us through it, we process personal data. On the one hand, the publicly available data on the profile. On the other hand, also the personal data included in posts, comments, or direct messages to us. Through interactions such as liking or sharing, we can see the user profile with the public information. The legal basis for this processing is Article 6 paragraph 1 letter f of the GDPR. It is in our legitimate interest to provide relevant and interesting content and to enable the use and functionality of our Instagram profile. If an inquiry relates to the fulfillment of a contract or is necessary for the execution of pre-contractual measures, our processing is based on Article 6 paragraph 1 letter b of the GDPR.
3.7.2 Insights
As explained in the Meta privacy policy under ‘How do we use your information?’ (https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect), Meta also collects and uses information to provide analysis services, known as insights, for page operators. This also applies to our Instagram profile. The insights consist of aggregated statistics that are generated based on certain interactions of visitors with pages and their associated content and are logged by the Meta servers. This includes, among other things, information such as
• How many people see our products, services, or content, such as posts, videos, Instagram pages, ads, shops, and advertisements (when the advertising is shown on Meta products) and interact with them;
• How do people interact with our content, websites, apps, and services;
• Which groups of people interact with our content or which groups of people use our services.
Meta provides us with aggregated reports and insights that inform us about how well our content, features, products, and services perform.
We do not gain access to personal data here; we only receive the aggregated reports.
For evaluating the reach, we can make settings or apply corresponding filters regarding the selection of a timeframe, the consideration of a specific post, and the demographic groupings. This data is anonymized. Conclusions about specific individuals are not possible for us. The processing of this data serves the purpose of analyzing our reach and adapting our content and advertisements to user interests so that visitors can derive the greatest possible benefit from it. Based on the evaluations of this data, we can recognize how our content, profile, and advertising are consumed. This enables us to create targeted content and place advertising to better market our company and our services. The processing is based on our legitimate interest according to Article 6 paragraph 1 sentence 1 letter f of the GDPR. When processing personal data in the course of the so-called insights, the processing takes place in joint responsibility with Meta according to Article 26 paragraph 1 of the GDPR.
For this purpose, we have made an appropriate agreement with Meta, which can be viewed here (https://www.facebook.com/legal/terms/page_controller_addendum).
The contact details for Meta are: Online contact: https://www.facebook.com/help/contact/1650115808681298
Postal: Meta Platforms Ireland Limited, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland.
For Instagram, you can contact the data protection officer at the following link:
https://www.facebook.com/help/contact/540977946302970.
Further information about the insights:
https://de-de.facebook.com/help/pages/insights.
The complete privacy policy of Instagram can be found here:https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
Processing of personal data and cookies by Meta When accessing an Instagram page, the IP address assigned to your end device is transmitted to Meta. According to Meta, this IP address is anonymized (for
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